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Introduction

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Welcome to EPI-TECH LTD. Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you engage with our services, including:

- Technology training and courses
- CV reviews and career coaching
- Professional and business consulting
- Website, learning platforms, and communication tools

We are committed to handling your personal information responsibly and transparently, in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

By using our services, you consent to the practices described in this Privacy Policy.

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Who We Are

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EPI-TECH LTD (“we,” “us,” “our”) is a private limited company based in the UK, offering educational and professional development services.

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What Personal Data We Collect

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Depending on your interaction with us, we may collect the following types of data:
- Identity & Contact Data: Name, email, phone number, location
- Professional Data: CV details, employment history, skills
- Educational Data: Course enrolment, attendance, certificates
- Payment Data: Transaction history (via secure payment processors)
- Technical Data: IP address, device type, browser data
- Marketing Data: Preferences, feedback, email open/click data

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How We Collect Your Data

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We collect data via:
- Direct submission (e.g., sign-up forms, consultations)
- Course enrolments and CV uploads
- Cookies and analytics tools
- Email campaigns and social media interactions
- Third-party platforms (e.g., payment gateways, webinar platforms)

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Legal Basis for Processing Data

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We process your data under the following lawful bases:
- Contractual necessity – To deliver our services
- Consent – For optional marketing or testimonials
- Legal obligation – For tax, recordkeeping, or compliance
- Legitimate interests – For service improvement and fraud prevention

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How We Use Your Data

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We use your data to:
- Provide access to training and coaching services
- Communicate updates and respond to enquiries
- Review and improve CVs and job applications
- Issue certificates and track progress
- Send marketing communications (where consented)
- Monitor service usage and user engagement

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How We Share Your Data

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We may share your data with:
- Trusted third-party service providers (e.g., Stripe, Zoom, email platforms etc)
- Professional coaches or consultants under confidentiality agreements
- Regulatory authorities where legally required
- Partners or affiliates (with your consent)

We never sell or rent your data to third parties.

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Cookies & Analytics

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We use cookies to enhance user experience, track usage, and personalize content. 

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Your Rights

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Under GDPR, you have rights including:
- Access to your data
- Correction of inaccurate data
- Erasure of personal data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent

To exercise your rights, contact: contact@epi-tech.org

 

Data Retention

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We keep personal data only as long as necessary for:
- Delivering services
- Meeting legal and regulatory obligations
- Resolving disputes and enforcing agreements

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International Transfers

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Some data may be processed outside the UK. We ensure such transfers are protected using Standard Contractual Clauses or similar safeguards.

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Changes to this Policy

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We may update this Privacy Policy to reflect legal or operational changes. The latest version will always be available on our website.

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Contact Us

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If you have any questions regarding this policy, please contact us at contact@epi-tech.org

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Last updated: May 1st, 2025